Agency ATS + CRM
Hands-onRecruit CRM
ATS and CRM in one system for recruitment agencies, where candidates, clients, jobs and placements share the same pipeline.
The short answer
- Best for
- Recruitment and staffing firms that bill placements, from a handful of consultants to a large contract book
- Not ideal for
- Solo desks, anyone who needs more than the free trial's 50 candidates and 4 jobs without paying, and teams that want one fixed bill with no usage-based component
- Price
- From EUR 79 per user / month on an annual commitment, plus a credit balance for the usage-based features
- Closest alternative
- BullhornBetter once per-seat pricing stops making sense and enterprise reporting matters more than setup speed
At a glance
- Recruitment fitStrong
- Ease of useStrong
- ImplementationFair
- Price transparencyFair
- Value for moneyStrong
- ScalabilityFair
Why these assessments
- Recruitment fitStrong
- Built around the agency desk: deal pipelines, client contacts, placements and contractor timesheets sit next to the candidate database.
- Ease of useStrong
- From our own daily use: the search is what makes the database usable, and the helpdesk answers quickly.
- ImplementationFair
- Pro is a working desk rather than a demo tier, and both migration routes are now published: free Excel/CSV import, or a paid managed migration the vendor puts at 10 to 12 business days.
- Price transparencyFair
- All three plans carry a public price, and the credit system is now documented in unusual detail: per-plan allocations, per-feature consumption rates, expiry rules and a purchase cap. What is still missing is the one number you need to model a top-up — the price of a credit — and the plan pages have not caught up with the credits article, so which model your quote uses is still a question.
- Value for moneyStrong
- From our own use: less than a Bullhorn and carrying most of the functionality, provided you size the credit pool alongside the seat count.
- ScalabilityFair
- Per-seat pricing scales linearly: ten consultants is roughly EUR 9,500 a year before credit top-ups, twenty-five roughly EUR 23,700. Only the credit pool improves with team size.
Our reading of the evidence on this page. No score, no formula.
Where it sits
- Discover
- Apply
- ATS + CRM
- Interview
- Hire
The SourcrLab bottom line
A reasonable default for agencies that bill placements, provided you size the credit pool alongside the seat count. The usage-based features — enrichment, multiposting, AI sourcing and matching, LinkedIn messaging, advanced analytics, workflow automation, the notetaker and more — now draw on one shared credit balance pooled across the account, and the allocations are published: 100 credits per user per month on Pro, 200 on Business, 2,000 on Enterprise. Do the arithmetic before you believe the phrase “on every plan”: Advanced Analytics alone costs 300 credits per user per month, which is three times Pro's entire allocation, so below Enterprise these features are still a second purchase — just denominated in credits. The system is in Beta by the vendor's own description and the plan pages still describe the old add-on model, so confirm which one your quote is written against.
Best fit
Agencies that bill placements and want the client side of the desk in the same system as the candidate side, with a price they can see before talking to sales.
Think twice if
Solo desks and two-person teams, where the setup work outweighs what the automation gives back.
Hands-on experience
Pieter Henderyckx's take
Recruiter and founder of SourcrLab
I use Recruit CRM daily. The search is what drew me in at the start, and the price made the case: it costs less than a Bullhorn and carries most of the functionality. You do pay extra for the additional features. The helpdesk is easy to reach and answers quickly, which counts for more than a feature list once you are actually live on the system. Where it is weaker is the commercial side. That flow is less clear than the candidate side: you can see the pipeline per stage, but it gets harder as soon as you start putting candidates in front of clients proactively.
Why choose Recruit CRM?
Built around the agency desk
Deal pipelines, client contacts and placements sit next to the candidate database, so the commercial side of agency work is not a second system you buy later.
Every plan is priced in public
All three plans, up to and including Enterprise, carry a price on the page. Bullhorn publishes its two smallest plans and quotes the rest, and Teamtailor publishes nothing at all, so this is the only one of the three where you can price the top tier yourself.
A working desk on the entry plan
Pro already carries the sourcing extension, resume parsing, a connected mailbox, phone calling with recording, job board posting, deal pipelines and the reporting suite. It is a working system rather than a demo tier, as long as you read the limits below.
Search you can work in
From our own daily use, the search is what makes the database usable, and it is what convinced us in the first place. A candidate database you cannot search back is an archive, not a tool.
Support that answers
Also from our own use: the helpdesk is easy to reach and comes back quickly. Once a system carries your desk, that weighs heavier than a feature list.
Main trade-offs
Costs move with usage, and the allocation is smaller than the feature list suggests
One shared balance covers enrichment, VONQ multiposting, calling and SMS, AI sourcing and matching, job-change and backdoor-hiring alerts, resume-formatting edits, LinkedIn messaging, advanced analytics, workflow automation, the notetaker and WhatsApp. The allocations are published — 100 credits per user per month on Pro, 200 on Business, 2,000 on Enterprise, halved on the Emerging Market variants — and so are the rates. Put them together and the entry plans look different: Advanced Analytics is 300 credits per user per month and LinkedIn Messages 150, both above Pro's whole allocation of 100. Enrichment is 1 credit for a work email, 3 for a personal one and 4 for a phone number; a VONQ posting is 25. Credits expire at the end of the billing cycle and do not roll over. Recruit Craft and the Additional 10k Records add-on sit outside the system entirely and keep their own billing.
The credit system is in Beta and the documentation has not caught up
The credits article states that the feature “is currently in Beta and will be gradually rolled out to all users”. Meanwhile the Pro and Business plan pages and the Advanced Analytics FAQ still say those features “can be added at an additional cost”, and the pricing page still sells six cards of enterprise features with Enterprise-default allowances of 500 enrichment credits, 1,000 automation tasks and 10 job postings per user per month. Those pages were last updated in August; the credits article on 24 September. So two commercial models are described on one website, and which one applies to you depends on whether the rollout has reached your account. Ask for the model, the allocation and the credit price in the quote, in writing.
The entry plan is capped in ways the price does not show
On Pro the comparison table caps you at one hiring pipeline, one email sequence, 15 custom fields and 2 candidate matches, with no open API and no option to remove Recruit CRM branding. The record caps are published on the plan pages rather than the pricing page: Pro allows up to 10,000 records for candidates, contacts and companies each, Business 20,000 each, Enterprise 30,000 per entity per user. Only the Enterprise page states a per-user basis, so on Pro and Business confirm whether the cap is per seat or for the account before you size it. Read the tables, not the plan name.
Per-seat pricing scales linearly
Ten consultants on Pro is roughly EUR 9,500 a year before credit top-ups; twenty-five is roughly EUR 23,700. Nothing in the per-seat pricing rewards growth, and only the credit pool improves with team size.
Monthly billing costs more
Pro is EUR 79 per user per month on an annual commitment against EUR 95 monthly, Business EUR 109 against EUR 135, Enterprise EUR 189 against EUR 225. The flexibility premium is roughly 20 percent.
The commercial half is the weaker half
From our own daily use: the client side of the flow is less clear than the candidate side. The pipeline is visible per stage, but it gets harder as soon as you start putting candidates in front of clients proactively rather than against an open vacancy.
The trial is capped by volume, not by the calendar
The FAQ Handbook answers this directly: “Recruit CRM offers a usage-based free trial, not a time-limited one”, allowing 50 candidates, 4 jobs, 50 companies and 50 contacts. The catch is in the next line — on the free trial usage is counted even if records are deleted, so a mistaken import cannot be undone by deleting it, and only paid plans free up space again. Four open jobs is the binding limit for most agencies. The vendor told us the trial runs 30 days; no public page says that, and its own FAQ says the opposite, so plan the evaluation around the volume caps rather than a date.
Pricing and buying reality
From EUR 79 per user / month
- Annual commitment: Pro EUR 79, Business EUR 109, Enterprise EUR 189 per user / month
- Billed monthly: Pro EUR 95, Business EUR 135, Enterprise EUR 225 per user / month
- Prices are shown in local currency based on the visitor's country
- Credits, in Beta and rolling out gradually: one shared balance across enrichment, VONQ multiposting, calling and SMS, AI sourcing and matching, alerts, resume-formatting edits, LinkedIn messaging, advanced analytics, workflow automation, the notetaker and WhatsApp, pooled at account level on purchased licences
- Published credit allocations: Pro 100 per user / month (1,200 per year), Business 200 (2,400), Enterprise 2,000 (24,000); Emerging Market variants get half; a free account gets 10. Credits expire at the end of the billing cycle and do not roll over
- Published consumption rates: Advanced Analytics 300 credits per user / month, LinkedIn Messages 150, WhatsApp 100, a VONQ posting 25, enrichment 1 to 4 per record, the notetaker 9 per hour
- More credits come as a recurring subscription (minimum 100 monthly or 1,000 annually), Auto-Reload against a threshold you set, or a one-time non-expiring purchase that costs 25 percent more per credit. Any single purchase is capped at 500,000 credits or USD 50,000. No price per credit is published; the vendor states USD 0.10
- Recruit Craft and the Additional 10k Records add-on are outside the credit system and keep their own billing. Recruit Craft is priced separately on Pro and Business, and included on Enterprise
- Published record caps: Pro 10,000 each for candidates, contacts and companies; Business 20,000 each; Enterprise 30,000 per entity per user
- A usage-based free trial rather than a time-limited one: 50 candidates, 4 jobs, 50 companies and 50 contacts, with usage counted even on deleted records
- Free self-serve migration through the built-in Excel/CSV import, or a paid managed migration priced by data volume, typically completing in 10 to 12 business days
What we do not know
- What a credit costs. The vendor states USD 0.10; no rate appears on the pricing page, in the credits article or in the billing help. The article's cap of 500,000 credits or USD 50,000 per purchase is consistent with that figure without publishing it, and non-expiring credits are said to cost 25 percent more, so one rate cannot cover every credit
- Which commercial model a given quote uses, while the credit system is in Beta and the plan pages still describe the features as separately priced add-ons
- Whether the Pro and Business record caps are per user or per account. Only the Enterprise page states a per-user basis
- Whether the free trial has any time limit at all. The FAQ Handbook says it does not; the vendor says 30 days
- The plan prices as served. They still render client-side, so the EUR ladder here is a browser read from 12 August and prices are localised per country
- The cost of a managed data migration. The vendor prices it by data volume without publishing a rate
- Discounts for larger teams or multi-year commitments
Checked on the vendor's pricing page, September 2026. Recruit CRM pricing page (plan comparison table, the six enterprise-feature cards and their Enterprise-default allowances of 500 enrichment credits, 1,000 automation tasks and 10 job postings per user per month; the trial FAQ says only that certain usage limits may apply. The plan prices themselves still render client-side and were not in the served HTML on 27 September 2026, so the EUR figures here remain the 12 August browser read)
How it fits your stack
Works with
- Your own mailbox and calendar, connected two-way
- Job boards, directly and through multiposting
- Other apps, through workflow automation and the open API on Business and above
Likely replaces
- A separate sales CRM running next to the ATS
- Standalone timesheet and contractor billing tools, if you take the Bill & Pay module
- A standalone agency website builder, if you take Recruit Craft
May overlap with
- Contact data tools such as Lusha or Cognism. Enrichment runs on the shared credit balance at 1 credit for a work email, 3 for a personal one and 4 for a phone number
- A meeting notetaker, at 9 credits per hour of usage out of the same balance
Check before buying
- Your monthly credit consumption against the plan's allocation, using the published rates. Advanced Analytics at 300 credits per user per month already exceeds Pro's 100 and Business's 200 on its own
- Whether the credits rollout has reached your account, since the plan pages still describe the older add-on pricing
- The price of a top-up credit in writing, because no public page states one
- Export and data portability terms, before you move your database in
- That the free trial's 4 open jobs and 50 candidates are enough to judge the product, and that nothing you import during it can be undone
Recruit CRM vs alternatives
Products a buyer would genuinely put next to this one, with the reason you would pick each instead.
Choose Bullhorn if you run a larger staffing organisation where per-seat pricing has stopped making sense and enterprise reporting matters more than setup speed.
Consider Loxo if sourcing and outreach are the bottleneck rather than client and placement administration.
Consider Crelate if you want to shape the workflow around how your desk already works instead of adopting the vendor's.
Consider Manatal when the seat price is the binding constraint and you can live with a smaller feature surface.
Recruit CRM head to head
Pairs SourcrLab has looked at as a single buying decision, with the trade-offs written out.
Used Recruit CRM?
Tell other recruiters what worked, what did not, and who it suits. Positive, mixed or critical — all useful.
Evidence
- Pricing and plan structure — checked against a primary source: Recruit CRM pricing page (plan comparison table, the six enterprise-feature cards and their Enterprise-default allowances of 500 enrichment credits, 1,000 automation tasks and 10 job postings per user per month; the trial FAQ says only that certain usage limits may apply. The plan prices themselves still render client-side and were not in the served HTML on 27 September 2026, so the EUR figures here remain the 12 August browser read)
- One shared credit balance across a named list of usage-based features, pooled at account level on purchased user licences, with the system stated to be in Beta and rolling out gradually — checked against a primary source: Recruit CRM Help Center, “Understanding Recruit CRM Credits”, last modified 24 September 2026 (Beta and gradual rollout, one shared balance pooled at account level, the feature list, per-plan allocations including the Emerging Market variants, per-feature consumption rates, consumption order, expiry without rollover, the three ways to buy more with their minimums, the 25 percent premium on non-expiring credits, and a cap of 500,000 credits or USD 50,000 per purchase)
- Credit allocations per plan: Pro 100 per user / month and 1,200 per year, Business 200 and 2,400, Enterprise 2,000 and 24,000, Emerging Market variants half, a free account 10. Credits expire at the end of the billing cycle and do not roll over — checked against a primary source: Recruit CRM Help Center, “Understanding Recruit CRM Credits”, last modified 24 September 2026 (Beta and gradual rollout, one shared balance pooled at account level, the feature list, per-plan allocations including the Emerging Market variants, per-feature consumption rates, consumption order, expiry without rollover, the three ways to buy more with their minimums, the 25 percent premium on non-expiring credits, and a cap of 500,000 credits or USD 50,000 per purchase)
- Per-feature consumption rates, including Advanced Analytics at 300 credits per user / month and LinkedIn Messages at 150 — both above the whole allocation on Pro and, for analytics, above Business too — checked against a primary source: Recruit CRM Help Center, “Understanding Recruit CRM Credits”, last modified 24 September 2026 (Beta and gradual rollout, one shared balance pooled at account level, the feature list, per-plan allocations including the Emerging Market variants, per-feature consumption rates, consumption order, expiry without rollover, the three ways to buy more with their minimums, the 25 percent premium on non-expiring credits, and a cap of 500,000 credits or USD 50,000 per purchase)
- Recruit Craft and the Additional 10k Records add-on are outside the credit system and continue on their existing billing — checked against a primary source: Recruit CRM Help Center, “Understanding Recruit CRM Credits”, last modified 24 September 2026 (Beta and gradual rollout, one shared balance pooled at account level, the feature list, per-plan allocations including the Emerging Market variants, per-feature consumption rates, consumption order, expiry without rollover, the three ways to buy more with their minimums, the 25 percent premium on non-expiring credits, and a cap of 500,000 credits or USD 50,000 per purchase)
- Ways to buy more credits, their minimums, Auto-Reload, a 25 percent premium on non-expiring credits and a cap of 500,000 credits or USD 50,000 per purchase — checked against a primary source: Recruit CRM Help Center, “Understanding Recruit CRM Credits”, last modified 24 September 2026 (Beta and gradual rollout, one shared balance pooled at account level, the feature list, per-plan allocations including the Emerging Market variants, per-feature consumption rates, consumption order, expiry without rollover, the three ways to buy more with their minimums, the 25 percent premium on non-expiring credits, and a cap of 500,000 credits or USD 50,000 per purchase)
- USD 0.10 per additional credit. No rate is published anywhere; the purchase cap of 500,000 credits or USD 50,000 is arithmetically consistent with it but is a cap rather than a rate, and non-expiring credits are documented as costing 25 percent more — vendor claim, not independently verified: Recruit CRM vendor correspondence, 17 September 2026 (all features on every plan, one pooled credit balance, additional credits at USD 0.10, Recruit Craft separately priced below Enterprise, Enterprise monthly EUR 225, a 30-day trial, record caps of 10,000 and 20,000 per user, and local-currency pricing), and 21 September (pricing and credits documentation would publish the following week). Reconciled against the public documentation on 27 September: the pooled balance, the allocations, the Recruit Craft exclusion and the record caps are now published and recorded as verified above. Two parts are not. USD 0.10 per credit appears on no public page. The 30-day trial is contradicted by the vendor's own FAQ Handbook. The per-user framing of the Pro and Business record caps is the vendor's; the plan pages state those caps without it
- The older commercial model still stands on the plan pages and the pricing page: Advanced Analytics, Workflow Automation, LinkedIn Messages and Data Enrichment “can be added at an additional cost” to Pro and Business, and six enterprise-feature cards carry Enterprise-default allowances — checked against a primary source: Recruit CRM Help Center plan pages: Pro (updated 3 August 2026, “up to 10,000 records for candidates, contacts, and companies each”), Business (20,000 each) and Enterprise (updated 24 August 2026, “30,000 records per entity per user”, unlimited Advanced Analytics and LinkedIn Messaging, 500 enrichment credits and 1,000 automation tasks per user per month). All three, and the Advanced Analytics FAQ, still say those features “can be added at an additional cost” to Pro and Business
- Plan caps: one pipeline, one sequence, 15 custom fields and 2 candidate matches on Pro, against multiple pipelines, unlimited sequences, 150 fields and 50 matches on Business — checked against a primary source: Recruit CRM pricing page (plan comparison table, the six enterprise-feature cards and their Enterprise-default allowances of 500 enrichment credits, 1,000 automation tasks and 10 job postings per user per month; the trial FAQ says only that certain usage limits may apply. The plan prices themselves still render client-side and were not in the served HTML on 27 September 2026, so the EUR figures here remain the 12 August browser read)
- Record caps: up to 10,000 records for candidates, contacts and companies each on Pro, 20,000 each on Business, and 30,000 per entity per user on Enterprise. Published on the plan pages, not the pricing page, and only the Enterprise page states a per-user basis — checked against a primary source: Recruit CRM Help Center plan pages: Pro (updated 3 August 2026, “up to 10,000 records for candidates, contacts, and companies each”), Business (20,000 each) and Enterprise (updated 24 August 2026, “30,000 records per entity per user”, unlimited Advanced Analytics and LinkedIn Messaging, 500 enrichment credits and 1,000 automation tasks per user per month). All three, and the Advanced Analytics FAQ, still say those features “can be added at an additional cost” to Pro and Business
- A usage-based free trial rather than a time-limited one, capped at 50 candidates, 4 jobs, 50 companies and 50 contacts, with usage counted even when records are deleted — checked against a primary source: Recruit CRM Help Center FAQ Handbook, last modified 3 September 2026: “Recruit CRM offers a usage-based free trial, not a time-limited one”, allowing 50 candidates, 4 jobs, 50 companies and 50 contacts, with usage counted even if records are deleted and space freed again only on paid plans
- A 30-day trial. Vendor-stated and contradicted by the vendor's own FAQ Handbook, which says the trial is usage-based and not time-limited; the pricing page says only that certain usage limits may apply — vendor claim, not independently verified: Recruit CRM vendor correspondence, 17 September 2026 (all features on every plan, one pooled credit balance, additional credits at USD 0.10, Recruit Craft separately priced below Enterprise, Enterprise monthly EUR 225, a 30-day trial, record caps of 10,000 and 20,000 per user, and local-currency pricing), and 21 September (pricing and credits documentation would publish the following week). Reconciled against the public documentation on 27 September: the pooled balance, the allocations, the Recruit Craft exclusion and the record caps are now published and recorded as verified above. Two parts are not. USD 0.10 per credit appears on no public page. The 30-day trial is contradicted by the vendor's own FAQ Handbook. The per-user framing of the Pro and Business record caps is the vendor's; the plan pages state those caps without it
- The EUR ladder, including Enterprise at EUR 189 annually and EUR 225 monthly. Read in a browser on 12 August; the plan prices still render client-side and were not in the served HTML on 27 September, and prices are localised per country — checked against a primary source: Recruit CRM pricing page (plan comparison table, the six enterprise-feature cards and their Enterprise-default allowances of 500 enrichment credits, 1,000 automation tasks and 10 job postings per user per month; the trial FAQ says only that certain usage limits may apply. The plan prices themselves still render client-side and were not in the served HTML on 27 September 2026, so the EUR figures here remain the 12 August browser read)
- Plan features — vendor claim, not independently verified: Recruit CRM pricing page (plan comparison table, the six enterprise-feature cards and their Enterprise-default allowances of 500 enrichment credits, 1,000 automation tasks and 10 job postings per user per month; the trial FAQ says only that certain usage limits may apply. The plan prices themselves still render client-side and were not in the served HTML on 27 September 2026, so the EUR figures here remain the 12 August browser read)
- Contract staffing: timesheets, approvals, client invoicing, contractor pay and contractor portals that need no extra user licence — vendor claim, not independently verified: Recruit CRM contract staffing and Bill & Pay pages (timesheets, approvals, invoicing, contractor pay and contractor portals)
- Day-to-day use in agency recruitment — first-hand use: Used by Pieter in his own recruitment work
- Search in daily work — first-hand use: Used by Pieter in his own recruitment work
- Support responsiveness — first-hand use: Used by Pieter in his own recruitment work
- Limits of the commercial workflow — first-hand use: Used by Pieter in his own recruitment work
- Implementation and migration effort: free Excel/CSV self-serve import or a paid managed migration priced by data volume, most completing within 10 to 12 business days — checked against a primary source: Recruit CRM data migration page (free built-in Excel/CSV import, or migration engineers “priced based on the amount of data you need to import” taking “between 10-12 business days”; no rate published). Re-read on 27 September 2026, unchanged
- The cost of a managed data migration — not enough evidence
- The published price of a single credit — not enough evidence
- Which commercial model a given quote is written against while the credit system is in Beta — not enough evidence
- Whether the Pro and Business record caps apply per user or per account — not enough evidence
- Negotiated contract prices — not enough evidence
Last reviewed: September 2026. How SourcrLab verifies information
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